Video Conference and troubleshoot with a live technician for a fast and easy repair process!
Manufacturers require technicians to be Certified and Re-Certified every 2 years to keep up with the constantly evolving equipment in the fitness industry!
Rest easy knowing all work performed and all parts installed are waarantied by Fixed Fitness
Customer service is not a department! it’s an attitude, and one that resonates right through our organization.
Putting customers first will always ensure that the customer is heard in all parts of our business.
We own our mistakes! Hopefully this does not ever happen, but in the rare case where we do drop the ball we will not deflect or make excuses of why something went wrong! We will take full responsibility and we will always do what is right!
All Technicians will arrive in uniforms and will present ID upon entry! We will leave the area where we performed service cleaner than we found it.
The Fastest way to find out what is wrong with your
fitness equipment!
Master certified technicians
or DIY options
Monthly, Bi-Monthly, or
Quarterly maintenance plans
Get started today! Download the FIXED. app and follow the easy steps below and join the satisfied customers that will never go back to the old way of paying for overpriced service calls!
Simply take a picture of the serial number and upload a video of the error occurring to the app.
Once your request has been submitted our Master Certified Technicians will diagnose the issue and follow up within the same business day with a solution!
Congratulations! You saved a lot of money diagnosing virtually!
As a gym owner or manager we understand you wear a hundred different hats daily! So we have developed some great features that will save you time and money!
Below are some helpful answers too frequently asked questions from our clients. If you do not find your answer please fill out the Learn More Profile at the bottom of the website and we will respond within the same business day
If you are a Local Fitness Equipment Service Company tired of the antiquated ways of serving your customers then the Fixed Fitness mobile app is for you!
No. Downloading the app is completely free.
We only collect payment once issue has been properly diagnosed and the unit is working! $50 a month gets Unlimited Diagnoses!
For the most part allen wrenches, phillips, and flat head screwdrivers will do the trick. If specialty tools are required our technicians will provide a tool list
Then Fixed Fitness eats the loss!
NO
With Fixed Fitness $150 gives you 3 months of unlimited diagnostics!!!!
NO
This will cost a gym owner over $1,200 in just serivce calls in 1 year . Not inculding additional labor, travel, parts etc. At minimum, Fixed Fitness will cut this cost in half!
Absolutely, we have partnerships with all of the major manufacturers which allow us to offer discounted prices to our members
We’re here to help you whenever you need us. Feel free to contact us
Office Hours : Monday to Friday - 8AM-5PM Office Phone Number : 817-228-8319 Address : 6517 Smithfield Road Ste.A, North Richland Hills, Texas 76182